Privacy Policy

Introduction

trustedpartner Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trustedpartner.world, use our services, or communicate with us.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our registered office is at Shop Street 127, Galway, H34 4423, Ireland.

Data We Collect

We collect various types of information when you interact with our services. The data we collect includes personal information that you voluntarily provide to us, as well as information automatically collected through your use of our website and services.

Information You Provide to Us

• Contact information (name, email address, phone number)
• Business information (restaurant name, location, type of cuisine)
• Communication preferences
• Information provided in enquiry forms and during consultations
• Feedback and survey responses
• Payment and billing information (when using our services)

Information Automatically Collected

• Website usage data (pages visited, time spent, click patterns)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Referral sources and marketing attribution data

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our restaurant catering sales funnel services. Our use of your data is based on legitimate business interests, contractual necessity, and your consent where required.

• Providing our sales funnel consultancy services
• Responding to your enquiries and communications
• Scheduling and conducting consultations
• Sending relevant marketing communications (with your consent)
• Improving our website and services
• Analysing website performance and user behaviour
• Complying with legal obligations
• Protecting our business interests and preventing fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business (e.g., email marketing platforms, analytics providers)
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including providing our services, maintaining business records, and complying with legal obligations.

Generally, we retain client data for up to seven years after the end of our business relationship, in line with standard business practices and legal requirements. Marketing data may be retained until you withdraw consent or request deletion.

Your Rights

Under GDPR and Irish data protection law, you have several rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal data, please reach out to us: